It’s our job to make your life easier. To make maximizing your mine’s value simpler and less stressful.

That’s why, in addition to offering the most intuitive mine planning software on the market, we provide equally exceptional support, delivered by experienced mining engineers who speak your language. Contact the Minemax Support team.

Choose the Minemax Support channel that suits you

Submit a support ticket

This is arguably the best way to tap into our team’s knowledge and receive the best answer or solution to your query. Submitting a support ticket enables us to direct your enquiry to the most qualified personnel as quickly as possible.

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    Email your support request

    Simply summarize your query or issue in an email, providing as much detail as you can, then send it to our support team.

    Email support

    Call our support teams directly

    Contact our support team in Perth, Australia, on +61 8 9226 3288. Or call our US support staff in Denver on +1 720 502-7014.

    Search our news and FAQs

    Our website is packed with info about our software and how to use it. Take a look at our FAQs or search our news and technical articles.

    Read our news


    Frequently asked questions

    Working with a project that's more complex?

    We offer a range of consulting services, including helping you set up and configure your software after training. Find out more about what our mining consultants can do for you.

    Find out more

    Learn all about our mine planning and scheduling software

    You can optimize every aspect of your mine strategy and operations with our software – quickly and easily. Read about our mine planning and scheduling software and get our advice on which edition is the best choice for you.

    Learn more

    Ask us a question

    You can read all about our mine planning software, as well as our mining software training and consulting services, right here on our website. But if you have any questions, we’re here to help.

    Stay up to date. Join our mailing list.

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